Privacy Policy

We collect information you provide directly to us, information collected automatically when you use our website or services, and information from third-party sources.

Information you provide directly:

• Contact information — name, email address, phone number, company name
• Enquiry and message content submitted through our contact form
• Account credentials if you register for any of our services
• Payment and billing information for marketplace transactions (processed by Microsoft, AWS, or Google — not stored by us)
• Communications you send to us by email or other channels

Information collected automatically:

• Log data — IP address, browser type, operating system, pages visited, time and date of visits
• Device information — device type, unique device identifiers
• Usage data — how you interact with our website and which pages you visit
• Cookie and tracking data — see Section 5 for details

Information from third parties:

• Microsoft Azure Marketplace, AWS Marketplace, and Google Cloud Marketplace may share limited transaction and account information with us as part of marketplace publisher agreements
• Analytics providers such as Google Analytics

We use the information we collect for the following purposes:

• To respond to your enquiries, contact form submissions, and support requests
• To provide, operate, and improve our products and services
• To process marketplace transactions and fulfill product deployments
• To send transactional communications such as order confirmations and product updates
• To send marketing communications where you have consented or where permitted by law — you may opt out at any time
• To analyse website usage and improve our website experience
• To comply with legal obligations and enforce our terms
• To protect the security and integrity of our services

We do not sell your personal information. We may share it in the following limited circumstances:

• Service providers — third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g. Formspree for contact form processing, Google Analytics for website analytics)
• Cloud marketplace platforms — Microsoft Azure, Amazon AWS, and Google Cloud as required under our publisher agreements
• Legal requirements — when required by law, court order, or government authority
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With your consent — in any other circumstances with your explicit consent

Madarson IT publishes virtual machine images and other products on Microsoft Azure Marketplace, Amazon AWS Marketplace, and Google Cloud Marketplace. Important notes regarding these products:

• Self-hosted products — our VM images are deployed into your own cloud environment. Data generated within those VMs is stored in your cloud account and is subject to your own privacy controls and cloud provider agreements, not this policy
• Kali-AI v2.0 — our autonomous penetration testing platform stores all scan data locally on the deployed VM. AI analysis calls are made using your own Anthropic API key. No scan data is transmitted to Madarson IT
• Marketplace billing — payment processing for marketplace purchases is handled entirely by Microsoft, Amazon, or Google under their respective terms and privacy policies
• Responsible use — our security tools are for authorized testing only. Users are responsible for ensuring their use complies with applicable laws

Our website uses cookies and similar tracking technologies to improve your experience and analyse website traffic.

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — Google Analytics to understand how visitors use our site. Google's privacy policy applies to this data
• Performance cookies — used to improve website speed and performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We honour Do Not Track signals where technically feasible.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

• Contact form submissions — retained for up to 2 years to maintain business correspondence records
• Marketing communications opt-in records — retained until you opt out plus an additional period as required by law
• Website analytics data — retained per Google Analytics default retention settings (typically 26 months)
• Legal and compliance records — retained as required by applicable law

We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:

• HTTPS encryption for all data transmitted to and from our website
• Access controls limiting who within our organization can access personal data
• Regular security assessments and vulnerability testing
• Secure handling of contact form data through Formspree's encrypted infrastructure

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, contact us at info@madarsonit.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at info@madarsonit.com and we will take prompt steps to delete that information.

Our website contains links to third-party websites including Microsoft Azure Marketplace, Amazon AWS Marketplace, Google Cloud Marketplace, and Anthropic. These third-party sites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or by posting a notice on our website.

Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: